By accessing and using Golden Panda, you agree to the following Terms and Conditions in full. These terms govern all activity on the platform, including casino gameplay, sports betting, account management, and financial transactions. Brand is operated by EOD Code SRL and holds a valid licence from the Curaçao Gaming Control Board.
Key Definitions
Before using the platform, familiarise yourself with the following terms:
- Account – your personal registered profile on Golden Panda used to place bets and manage funds.
- Bet – a monetary stake placed on a specific event or game outcome.
- Bonus – promotional funds or free spins credited to your account under specific conditions.
- Wagering Requirement – the number of times bonus funds must be played through before withdrawal.
- KYC – Know Your Customer verification process required to confirm your identity.
- Net Loss – the difference between total deposits and total withdrawals over a given period.
- Regular Time – the standard duration of a sporting event, excluding overtime and penalty shootouts.
- Odds – a numeric value representing the payout multiplier for a winning bet.
Eligibility and Registration
To open an account, you must meet all of the following conditions:
- Be at least 18 years of age.
- Be a resident of a jurisdiction where online gambling is permitted by law.
- Hold only one active account – duplicate accounts will be suspended.
- Provide accurate registration details and keep them up to date.
- Use only funds from legitimate personal sources for deposits.
UK players are welcome on the platform. Golden Panda reserves the right to request proof of eligibility at any time.
Account Verification (KYC)
We applie a standard KYC process in line with regulatory requirements. You may be asked to submit the following documents:
- Government-issued photo ID (passport or driving licence).
- Proof of address dated within the last 3 months (utility bill or bank statement).
- Proof of payment method used for deposits.
Documents are reviewed within 24 hours in most cases. Withdrawals above £2,000 require full verification before funds are released.
Deposits and Withdrawals
Financial transactions operate under the following conditions:
- Minimum deposit: £20.
- Minimum withdrawal: £25.
- Fiat deposits are processed immediately.
- Crypto deposits confirm within 1–3 network blocks.
- Withdrawal approval is instant in most cases, with a maximum 24-hour window for manual review.
- Golden Panda charges no withdrawal fees, though your payment provider may apply their own.
Bonus Terms Summary
All bonuses are subject to specific terms outlined in the Bonus Terms section. Key points:
- Welcome bonus: 200% up to £7,500 + 50 free spins on Zeus vs Hades.
- Wagering requirement: 15x the deposit amount (slots contribute 100%).
- Bonuses cannot be withdrawn until wagering requirements are fully met.
- Weekly cashback: 10% on net losses, credited every Monday.
- Cashback carries zero wagering requirements and applies to both casino and sportsbook.
- No opt-in required for the cashback offer.
Prohibited Activities
The following actions are strictly prohibited:
- Creating more than one account per person or household.
- Using automated software, bots, or scripts to interact with the platform.
- Exploiting system errors or bonus structures in bad faith.
- Sharing account access with third parties.
- Using funds of illegal origin for deposits.
- Colluding with other players to manipulate game or betting outcomes.
Violations may result in account suspension, forfeiture of funds, and legal action where applicable.
Limitation of Liability
Our platform is not liable for losses caused by:
- Internet disruptions or connectivity issues on the user’s end.
- Third-party payment delays outside our control.
- Force majeure events including technical outages.
- User misunderstanding of game or betting rules.
In cases where a game malfunction occurs, bets placed during the affected period may be voided and stakes returned.
Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. Continued use of the platform following any update constitutes acceptance of the revised terms. If you do not agree with any changes, close your account before the new terms take effect.